ThinkNick

There are important parts of what we do, that do not have an end.  When we talk about building a website for example, the implication is that the job is complete once it has been ‘built’.  Except things change (see Bryony Thomas’s nice take on treating a website as an employee).  Customer service isn’t a one-off project either, it’s an attitude, structure, and way of working.  As someone who is instinctively a ‘destination’ rather than a ‘journey’ person, that can be a hard lesson. What’s made me think about this particularly?  Well, actually, the household laundry.  Not helpful to get frustrated that ‘it’s never finished’ or ‘I’m way behind’ – it never is and you always will be – maybe better to enjoy / tolerate / learn to live with the journey.

Photo: Trixibell